Accessible Parking 

Accessible parking spaces for Daily’s Place are located in Lot J on the west side of Daily’s Place. Guests requiring ADA parking should notify the parking attendant upon arrival and will be directed to the nearest available spot. 

Accessible Seating Requests 

Should a guest need access to a wheelchair space or other accessible seating, accommodation requests may be made through the Daily’s Place Dream Finders Box Office. Please call (904) 633-2000 to inquire about accessible seating. Guests not in wheelchairs but needing special assistance should also contact the Daily’s Place Dream Finders Box Office. 

For assistance with accessible seating on event day, please visit the nearest Guest Services kiosk. Availability on event day is on a first-come, first-served basis, and relocation is not guaranteed. 


Elevators are located inside of Gate 1 presented by Dream Finders Homes and inside of Gate 4 for guests to access the concourse and terrace levels. Please note that for guests with access to the Fields Auto Group Terrace Suite, it is only accessible via the elevator inside of Gate 4. 

Escalators are located on the ground level and can be used to access the concourse level. 

Guest Services Kiosks 

The Guest Services team is made up of staff focused on helping to make your experience at Daily’s Place safe and enjoyable. If you have a question, comment, or concern, please visit the nearest Guest Services kiosk. 

Guest Services kiosks can be found in the following locations: 

  • Inside Gate 1 

  • Inside Gate 4 

  • Concourse Level 

  • Fields Auto Group Terrace Suite 

Hearing Devices 

Assisted listening devices are available at the Guest Services kiosks at Daily’s Place. 

If you need a sign language interpreter, please email  

Medical Exceptions 

Guests needing an exception for a medically necessary item, such as an insulated non-clear bag, should contact Bold Events in advance by emailing or calling (904) 633-2000 (option 1), no later than 48 hours prior to the event. 

All exceptions must be pre-approved by Bold Events. Medical exception letters will be provided no later than 24 hours before the event, if approved. If a day-of-event medical exception is needed, please enter any perimeter gate and request a medical exception with the SAFE security supervisor at that location. 

Pre-Event Drop Off / Post-Event Pick-Up Procedure 

Daily’s Place parking lots are for ticketed guests only. The designated drop-off location is at Adams Street/Gate 1 for patrons with a disability. When entering the parking lot to access this location, please inform the parking attendant or police officer that you are dropping off a guest. 

Guests who need to be picked up should meet their ride at Gate 1.  

Sensory Room/Sensory Bags 

The sensory room is located in the South End Zone Market on the ground level at the Baptist Health Mom Pods.  

Sensory bags are available for guests to check out at all Guest Services kiosks to enhance the guest's experience at Daily’s Place. Sensory bags include items such as noise-canceling headphones, mood meters and fidget toys. All items must be returned to the proper Guest Services kiosk prior to leaving Daily’s Place. 

Service Animals 

Trained service animals and service animals in training are permitted inside Daily’s Place. All service animals must remain on a leash or in a harness at all times. A guest whose service animal poses a threat to the safety of other guests may be asked to escort the animal off the premises. 

All other animals, including pets and emotional support animals, are prohibited. 

Wheelchair Escort Service 

Wheelchair escort service is available starting at Gates 1 and 4 at Daily’s Place. This service will bring you from the perimeter gate to your section in a wheelchair provided to you by us. Wheelchair escort service will return at the conclusion of the event to pick you up at your section and return you to your original perimeter entry gate. Please note that if you are in need of a wheelchair during the event to move about Daily’s Place, it is advised that you bring a wheelchair for your personal use. You may contact the Daily’s Place Dream Finder’s Home Box Office for accessible seating.